Reviews and Testimonials

  Mr B is always responsive and quick to address our plumbing problems. Prices are reasonable and work is great!

  Norm has been our family plumber for years. We wouldn't consider using anyone else. He responds to calls quickly, works efficiently, and goes out of his way to show you... read more what the problem is so you can try to keep it from happening again. I highly recommend Mr. B's Plumbing.

  We've had Mr B (Norm) come out for repairs ranging from clogged drains to a water heater replacement. The job is always done correctly and at a reasonable price. Mr... read more B gives solid advice on projects. We're planning on calling him for future projects and whole heartedly recommend him.

  I called, got through directly, plumber came by quickly.  Cleared blocked pipe for a fair price.  Also explained other plumbing concerns I had.  This is the way it's supposed to... read more work.  Will use again.

  Let me start with, Norm will now be our family plumber! Very fair, explains and draws diagrams, hard working and prompt. We will recommend him and use him again. Norm... read more is the real deal.

  I just recently moved to Oro Valley, purchased a home and yesterday my kitchen sink started leaking. I am having people over for dinner tonight so this could have been... read more a disaster. I called Mr B's, spoke to Norm and he was able to come over to my house within the hour. He looked under my sink and advised me that I should get a new faucet in addition to changing the lines as my faucet was older and rusty at the joints. He left the decision up to me, no hard sell, and I decided to go ahead and change everything. I went and purchased the faucet along with a water filtration system last night and Norm showed up this morning on time (actually 15 mins early!) to install it. In addition to installing my faucet and filtration system, once he found out I just purchased my home, he showed me where my main water shut off valve and gas shut off are in case of an emergency. Also when he left he told me if I ever needed any kind of maintenance and wasn't sure where to go I can give him a call and he could point me in the right direction. All this service and the charge was very reasonable! It is rare in today's world to get someone as knowledgeable, friendly and caring when you call a repair company! Norm is my go to guy in Tucson!!

  I own a rental condo in Tucson but I'm working out of the country. We had a problem with a leaking valve in the shower and no hot water. I... read more phoned Mr. B's after reading some reviews here. Norm was very thorough in asking questions, got our tenant to send a photo so he knew what parts to bring and could save me the cost of an extra trip, showed up on time and fixed the problem. That should be the end of the story. But the valve cartridge he installed turned out to be faulty and failed after one day - not his problem, a manufacturing defect. I again phoned Norm and left a message before I got on a 12 hour flight, and landed to find a message that he had returned, replaced the faulty cartridge, and replaced a loose water temperature control handle on the shower at no charge. I will be away for at least another 2 years, and I hope I don't need a plumber during that time, but if I do, Mr. B's has my business.

  Norm came and fixed our problem in the guest bathroom. He did all of the work in a professional manner and completed it within an hour. I would highly recommend... read more Norm and his company.

  Recently I had a food disposal installation service from Mr B's. It is a simple task. However, the service man forgot to remove the dishwasher knockout plug inside the food... read more disposal. And then my tenants experienced days of stinky water inside the dishwasher because it cannot drain out its water through the disposal. I have to uninstall the disposal and basically re-do the whole installation again. I chose their service because of its good review on yelp and paid $145 for this service. However, I do not think this service is worth it.

  Garbage disposal quit. Thought I needed a new one and had to get it fixed today or wait several weeks because I am going out of town. Called Mr. B.... read more He was able to come out today, figured out the existing disposal was jammed but could be unjammed. While many would have just replaced the old one and hit me up for $500+, Mr. B was honest and saved me a bundle. Also showed me how to unjam this thing myself in the future and how to fix my soap dispenser. Very reasonable price, very prompt, helpful and professional. What more can you ask?

  The Wife called me at work and told me the shower would not turn off. She said she was going to call the plumber. I said "No, Don't call the... read more plumber, turn off the water to the house and I will be right home." So I rush home so I can fix the plumbing emergency, save us hundreds of dollars, and be the hero. I took the handle off the shower and found the problem immediately. I knew I could fix this pretty easy by jamming a piece of paper in the part where the handle comes together to make a tighter fit and put the handle back together and presto, job is completed.
So this is what I do and the handle feels good. Now all I have to do is turn the water back on and my work is done.

I go outside to turn the water on and the valve will not budge. Sure I could go in the garage and get the huge crescent wrench that I inherited from some distant relative, but all I could picture is me turning the valve, it busting, and the wife looking at me with that "I told you so" look she always gives me when I do something that is less than brilliant. So I go back in the house dejectedly and tell the wife that we will be needing a plumber. She gets on the computer, does her research, and then gives me a number. I call the guy, go through the whole story about how I was at work and the wife called and ... I get a piece of paper.... crescent wrench...dejected... which finally gets me to this point, can you help?
"No, I'm too busy, but thanks for calling" he says.

I go back to the wife and say, I need another plumber because that guy is too busy. She gives me another number and I call it. Norm is on the other end of the line and I give him the abbreviated story about how the handle broke and the valve won't turn, Norm says he will be right out.

Norm comes out, gets his moderately sized crescent wrench ( mine was much bigger), cranks the valve and the job is finished. Now I am out a hundred bucks, but at least I didn't get that " I told you so" look, so it was worth it.

Norm was very personable, knew his stuff, and was able to get right out and look at my plumbing issues. I will definitely use him again.

  Responsive, timely, and kind.
Edited to add the fifth star for being Competent!
Delightful.